[CA DMV Wallet] After clicking refresh, still pending

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won seo
1 year ago In CA DMV Wallet
After clicking refresh, still pending

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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1 year ago

Hi there! I understand that your CA DMV Wallet is still showing as pending even after clicking refresh. Let's see how we can get this sorted out.

To better assist you, could you provide a little more detail? Are you trying to add a mobile driver’s license (mDL) to your wallet, or is it something else? Also, have you recently received any emails from the CA DMV regarding your request?

In the meantime, here are some steps you can try:

1. Check Your Email: See if the CA DMV has sent you any messages regarding the status of your mobile driver's license. Sometimes, there may be steps you need to take or additional verification needed.

2. Restart the App: Close the CA DMV Wallet app completely and then reopen it. This can help refresh any data that might be causing the pending status.

3. Ensure Internet Connection: Make sure you have a stable internet connection on your device. A weak or unstable connection can cause delays.

4. Clear Cache: If you’re using a browser to access the CA DMV Wallet, clearing your browser’s cache may help. Here’s how:
- Open your browser settings.
- Find the option for clearing browsing data.
- Select cached images and files, and clear the cache.

5. Update the App: If you haven't updated the CA DMV Wallet app recently, please check for any updates in the app store.

If these steps don’t resolve the issue, I might need to look up additional information or there could be system-wide delays that we have to consider. Let me know how these steps go! Are you already familiar with checking your email for any communications?

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