Hi there! I understand you're having trouble with the CA DMV Wallet app getting stuck during startup. Let’s try to resolve this together.

Here are a few steps you can take to troubleshoot the issue:

1. Force Close and Restart the App: Sometimes, simply closing the app completely and restarting it can help. To do this, swipe up from the bottom of your iPhone screen (or double-click the home button if you have one) to access the app switcher. Find the CA DMV Wallet app, swipe it up to close it, and then try reopening it.

2. Update the App: Ensure that you're using the latest version of the CA DMV Wallet app. Open the App Store, tap on your profile icon at the top right, and scroll down to check for updates. If you see an update for the DMV app, install it.

3. Check Your Internet Connection: Make sure your device is connected to a stable internet connection, as the app may need it to start properly.

4. Restart Your iPhone: Sometimes, an iPhone restart can resolve temporary issues. Try restarting your device and then reopen the app.

5. Reinstall the App: If the above steps don’t work, consider deleting the CA DMV Wallet app and reinstalling it. Long press the app icon until the options appear, tap "Remove App," and then go to the App Store to download it again.

6. Check for iOS Updates: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update.

If none of these steps help, there may be an issue on the app's end that requires further assistance. In that case, you can contact the California DMV support directly at [email protected] for more advanced support.

Let me know how it goes or if you have any questions about these steps! Are you satisfied with the solution I provided?