Hi! Sorry to hear you're having trouble with CollaNote crashing when you try to open a folder. I want to get a bit more info before suggesting specific fixes. Could you tell me if this happens with just one particular folder or any folder? Also, have you tried restarting the app or your device already? And is your CollaNote app updated to the latest version?

In the meantime, based on what you described, here’s a step-by-step approach that often helps with issues like this:

1. Fully quit the CollaNote app (make sure it’s not running in the background), then reopen it.
2. Restart your device to clear any temporary glitches.
3. Check if the app is updated to the latest version available. Sometimes crashes happen because of bugs fixed in updates.
4. If it only crashes on a specific folder, it might have corrupted data. Try moving the contents of that folder to a new folder or backing up your notes and then reinstalling the app.
5. Backup your notes before uninstalling to avoid data loss.
6. After reinstalling, try to access the folder again.

Since you’re on Windows with a WebKit browser, do you happen to run the app as a web version or through any emulator? Knowing this will help me tailor instructions further.

Let me know what you’ve tried so far and any extra details you can provide!