[Monumental+] Won't load

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Shay hobbs
5 months ago In Monumental+
Won't load

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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5 months ago

Hi there! I see you're having trouble with the Monumental app not loading on your Android device using the WebKit browser. Let's work together to get this sorted out.

First, could you tell me a bit more about what happens when you try to load the app? For example:
- Does the app crash, freeze, or just stay on a loading screen?
- Have you noticed any error messages?
- Have you tried opening the app on any other device or browser?

In the meantime, here is a step-by-step process we can try to get your app working again:

1. Update the App and Your Device:
Ensure you have the latest version of the Monumental+ app installed from the Google Play Store. Also, check for any Android system updates on your device and install them if available.

2. Restart Your Device:
Sometimes, a simple restart can clear temporary glitches affecting app loading.

3. Clear Cache and Data for the App:
Go to your device’s Settings > Apps > Monumental+ > Storage > Clear Cache. If that doesn't help, try “Clear Data” (note this may require you to log in again).

4. Check Internet Connection:
Make sure your device has a strong and stable internet connection. You might want to switch between Wi-Fi and mobile data to see if there's any difference.

5. Uninstall and Reinstall the App:
If issues persist, uninstall Monumental+ completely and then reinstall it from the Play Store.

6. Allow Necessary Permissions:
Verify the app has required permissions like location access, which sometimes affects loading1 4.

If you have already tried any of these steps, please let me know which ones, so I can suggest more advanced troubleshooting.

Are you satisfied with this initial approach, or would you like to proceed step-by-step together?

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