Hi! I understand you’re trying to watch White Sox games on your Prime account through the CHSN app, but you had it before and now you can’t access it. I’d like to get a bit more info to help you better:

- When you say “on Prime account,” do you mean you are trying to access CHSN as an add-on or channel within Amazon Prime Video?
- Are you using the CHSN app on your Windows device or trying to watch through Amazon Prime Video directly?
- Have you checked your subscription status for CHSN or if the CHSN app is linked to your Amazon Prime account?

From what I know, the CHSN app usually offers White Sox games through its own platform or via providers like DIRECTV Stream, Fubo, and YouTube TV. There isn’t a clear connection currently between CHSN and Amazon Prime Video as a direct add-on or channel for these games. The CHSN app is available on iOS, Android, web browsers, and some streaming devices but not directly through Prime Video channels16.

Here’s what I recommend as next steps:

1. Open the CHSN app directly on your device or use a supported browser to log in if you have a subscription. This is typically the surefire way to watch White Sox games on CHSN.
2. Check if you purchased CHSN as a channel add-on in Amazon Prime Video recently—sometimes these are regional and may change availability. If you don’t see CHSN in your Prime Channels, that might explain why you lost access.
3. Verify your subscription status on the CHSN website or app to confirm your account is active.
4. If you want to watch through Prime specifically, consider looking for CHSN-supported streaming services that integrate with your devices (DIRECTV Stream, Fubo, YouTube TV). You might then watch via those services instead of Prime Video directly.

Let me know the answers to those questions or if you want guidance on how to check your subscription or set up the CHSN app on your Windows device. I’m here to help!

Are you satisfied with the solution I provided so far?