Hi there! I understand your Kris+ app is not loading the partners list. Let’s figure this out together.

First, can you tell me if the app shows any error message when trying to load partners, or does it just keep loading without anything showing up? Also, have you tried restarting the app or your iPhone since the issue started?

Meanwhile, here are some steps you can try to resolve this issue on your iPhone with iOS 18.6.2:

1. Check Internet Connection: Make sure you have a stable internet connection, either Wi-Fi or cellular data.
2. Force Close and Reopen the App: Swipe up from the bottom (or double-click home button) to open app switcher, then swipe the Kris+ app up to close it. Open the app again.
3. Update the Kris+ app: Go to the App Store, check if there’s an update for Kris+ and install it if available. Sometimes partner listings fix with updates.
4. Restart Your iPhone: Hold the side button and volume button, then slide to power off. Turn it back on and try again.
5. Clear Cache or Reinstall the App: Since iOS doesn’t have a direct clear cache button, you can delete the app and reinstall it from the App Store to refresh data.

If these steps don’t help, there might be a temporary server or backend issue affecting partner loading. I can check for any ongoing problems reported recently.

Could you please let me know which steps you have tried or if you see any error messages? That way I can guide you more precisely.