[EuroLeague TV] EuroLeague tv app is not updating on my Samsung tv after the last update but went to 1.0.0.0

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Andreas Vaggelis
1 year ago In EuroLeague TV
EuroLeague tv app is not updating on my Samsung tv after the last update but went to 1.0.0.0

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Alice Johnson

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1 year ago

To resolve the issue with the EuroLeague TV app not updating on your Samsung TV and reverting to version 1.0.0.0, follow these steps carefully:

1. Soft Reset the TV:
- Unplug your Samsung TV from the power source.
- Wait for about 30 seconds before plugging it back in.
- Turn on the TV and try launching the EuroLeague TV app again.

2. Check for Software Updates:
- Press the Home button on your remote to access the main menu.
- Navigate to Settings > Support > Software Update.
- Select Update Now. If an update is available, follow the prompts to install it.

3. Reinstall the EuroLeague TV App:
- Return to the Home screen and select Apps.
- Find the EuroLeague TV app, highlight it, and select Delete to remove it.
- Once deleted, go back to the Apps section and search for EuroLeague TV in the Store.
- Download and install the app again.

4. Reset Smart Hub:
- Go to Settings > Support > Self Diagnosis > Reset Smart Hub.
- You may need to enter your PIN (default is usually 0000).
- After resetting, try to reinstall the EuroLeague TV app again from the Apps section.

5. Cold Boot the TV:
- Turn off the TV and unplug it.
- With the TV unplugged, press and hold the power button on the TV (not the remote) for about 10-15 seconds to clear any residual power.
- Plug the TV back in and turn it on.

By following these steps, you should be able to troubleshoot and resolve the update issue with the EuroLeague TV app on your Samsung TV. If problems persist, consider contacting EuroLeague TV support or Samsung support for further assistance - learn more - learn more - learn more.

A
Andreas Vaggelis
1 year ago

EuroLeague tv app is not updating on my Samsung tv after the last update but went to 1.0.0.0

user
avatar
18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

View Profile
1 year ago

To address the issue of the EuroLeague TV app not updating on your Samsung TV and reverting to version 1.0.0.0, follow these detailed steps:

1. Soft Reset Your TV:
- Unplug your Samsung TV from the power socket.
- Wait for about 30 seconds, then plug it back in.
- Turn the TV on and check if the EuroLeague TV app updates properly.

2. Check for Software Updates:
- Press the Home button on your remote.
- Navigate to Settings > Support > Software Update.
- Select Update Now. Follow the prompts if an update is available, as this might resolve app-related bugs.

3. Reinstall the EuroLeague TV App:
- Go back to the Home screen and select Apps.
- Locate the EuroLeague TV app, highlight it, and select Delete to uninstall it.
- After uninstalling, return to the Apps section and search for the EuroLeague TV app in the Store to download and reinstall it.

4. Reset Smart Hub:
- Go to Settings > Support > Self Diagnosis.
- Select Reset Smart Hub and enter your PIN (if prompted, typically 0000).
- This action will reset the app settings and may resolve the update issues.

5. Cold Boot the TV:
- Turn off your TV and unplug it from the wall.
- While it’s unplugged, press and hold the power button on the TV (not the remote) for about 10-15 seconds. This helps clear any residual power.
- Plug the TV back in, turn it on, and try accessing the app again.

If the above steps do not resolve the issue, consider checking the EuroLeague TV support website for specific troubleshooting guidance related to their app - learn more - learn more - learn more.

You may also want to contact customer service for further assistance if the problem persists.

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