To resolve the issues you are experiencing with the FitOn app not loading and the session stopping during your workout, you can follow these detailed steps:

Step 1: Check your Internet Connection

Ensure that your phone is connected to the internet. If you are using mobile data, try switching to Wi-Fi or vice versa. A weak or unstable connection may prevent the app from loading properly.

Step 2: Restart the FitOn App

Sometimes, simply restarting the app can resolve temporary glitches. Close the FitOn app completely and then reopen it to see if the issue persists.

Step 3: Clear the App Cache (for Android devices)

If you are using an Android device, clearing the app's cache can help.

- Go to Settings > Apps > FitOn > Storage > Clear Cache.

Step 4: Update the FitOn App

Ensure you have the latest version of the FitOn app. Visit the Google Play Store or Apple App Store and check for updates. If available, download and install the latest version.

Step 5: Restart your Device

Restart your phone to refresh its operating system. This can solve many minor software issues that could be affecting the app.

Step 6: Reinstall the FitOn App

If the app continues not to load, uninstall the FitOn app and then reinstall it from the app store:

- For Android: Go to Settings > Apps > FitOn > Uninstall, then download the app again from the Play Store.

- For iOS: Press and hold the FitOn app icon until it jiggles, tap the "X" to delete it, and then reinstall it from the App Store.

Step 7: Check for App Permissions

Ensure that the FitOn app has the appropriate permissions enabled. Navigate to your phone’s settings and check the app permissions for FitOn under Settings > Apps > FitOn > Permissions.

Step 8: Contact FitOn Support

If none of the above steps resolves your problem, you can visit the FitOn Help Center for further assistance. They have numerous articles that may address specific issues, including troubleshooting for session interruptions– learn more.

By following these steps, you should be able to resolve the issues with the FitOn app not loading and interruption during your workout session.