Hello! I understand you're having trouble seeing live video on the Seeing app. Let's work together to get it fixed. To start, could you please tell me a bit more about the issue?

- Is the app opening but just not showing any live video feed?
- Do you see any error messages or just a blank screen?
- Does this happen with all cameras or just one?
- Have you tried restarting the app or your device already?

Knowing this will help me guide you better. Meanwhile, here's a general approach we can follow to troubleshoot:

1. Check Internet Connection: Ensure your device has a stable internet connection since streaming live video needs good bandwidth.

2. Restart the Seeing App: Close the app completely and reopen it to refresh the connection.

3. Sign Out and Back In: Sometimes, logging out of your account in the app and then signing back in can resolve syncing issues.

4. Check Subscription Status: The Seeing app may require an active subscription to view live video. Ensure your subscription is active.

5. Update the App: Make sure you are using the latest version of the Seeing app as updates often fix bugs.

6. Restart Your Device: Sometimes simply restarting your Windows device can clear temporary glitches.

7. Check Privacy and Permissions: On Windows, check if the app has permission to access your camera and network.

If you’ve tried some of these steps already, please let me know which ones so I can suggest more advanced fixes. Also, if you could share any specific messages or screenshots, that would help a lot.

Are you using any particular cameras with the Seeing app? Sometimes camera firmware or settings can affect live video display.

Looking forward to your reply so we can solve this together!