Hi there! I understand you’re trying to reset your password but aren’t getting the reset email. Let’s figure this out together.

First, a couple of quick questions to narrow things down:
- Which email address are you using to request the reset?
- Have you checked your spam or junk mail folders in that email account?
- Is this a reset email from our app Seeing, or another service?
- Are you using the native Mail app on your iPhone, or a different email app?

In the meantime, here are some initial steps that often resolve this kind of issue:

1. Check Spam/Junk Folder: Sometimes password reset emails get filtered out, so be sure to look in those folders.
2. Wait a little longer: Email delivery can sometimes be delayed by 10-15 minutes or so.
3. Verify Email Address: Double-check for any typos in the email address you entered for the reset. Even small mistakes prevent emails from arriving.
4. Check Email Filters or Rules: If you have set up filters or rules that might move or delete incoming mail automatically, make sure the reset emails aren’t caught there.
5. Try Resending the Email Using a Different Browser: On your iPhone, try requesting the reset through Safari or another browser, and clear your browser cookies if possible.
6. Ensure Internet Connectivity: Make sure your iPhone is connected to the network properly to receive emails.

Let me know what you find from these checks and if you still don’t see the reset email, we can try some more advanced steps next. Also, if you can confirm the specific app or service you are having trouble with, that’d be helpful!

Are you comfortable trying these out now?