Hi there! I'm sorry to hear you're having trouble with the GPS and manual location entry in the SilverSneakers GO app. Let’s see if we can resolve this together.

First, could you let me know if you’ve checked a few basic settings on your device? Here are some steps to follow:

1. GPS Settings: Ensure that your device's location services are turned on. You can usually find this in the Settings app under "Privacy" or "Location Services." Make sure the SilverSneakers GO app has permission to access your location.

2. App Permissions: Sometimes apps need specific permissions. Go to your device's settings, find the SilverSneakers GO app, and check if location access is allowed.

3. Check Internet Connection: A weak or unstable internet connection can affect GPS accuracy. Ensure you're connected to a reliable Wi-Fi network or mobile data.

4. Update the App: Ensure you have the latest version of the SilverSneakers GO app. Check for updates in the Microsoft Store.

5. Restart the App: Close the app completely and then reopen it to see if that helps.

If you’ve tried these steps and are still facing issues, we may need to look into more advanced troubleshooting. Let me know how these steps work for you!