Hi! I understand you’re having trouble opening a Paperless Post invitation that was found in your junk folder from September 19th, and you’re wondering if it might have expired. Let’s figure this out together.

First, could you tell me if you’re trying to open the invitation on the Paperless Post app or through a web browser on your Windows device? Also, do you see any error message when you try to open it?

To start with, here’s a step-by-step approach:

1. Check the Invitation Link Again: Sometimes, links in junk or spam emails get altered or blocked. Try copying the invitation link from the email and pasting it directly into your web browser (like Chrome, Edge, or Firefox) on your Windows 10 PC.

2. Verify Expiration: Paperless Post invitations sometimes have an expiry date set by the sender, after which they won’t open. Since your email is from September 19, it's possible the invitation has expired if a time limit was set. Unfortunately, if it is expired, it can't be reopened.

3. Try Moving the Email to Inbox: If the invitation email is still in your junk folder, move it to your inbox and mark it as “Not Spam.” This can help if servers are blocking links.

4. Clear Browser Cache and Cookies: Sometimes cache can cause loading issues. Clear your browser’s cache and cookies and try again to open the invitation.

5. If Using the App: Make sure the Paperless Post app is updated to the latest version. If not, update or reinstall it, then try opening the invitation again.

If after trying these steps the invitation still won’t open and you suspect it’s expired, you might want to contact the sender for a new invite.

You can also check out the Paperless Post troubleshooting page for more tips here: Troubleshooting Tips [1].

Let me know how it goes or if you’d like help trying any of these steps! Are you able to see any specific message when you attempt to open the invitation?