[Poker Face] When I go to play the game everything works up until I get into the room and then it freezes and won

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Marjorie DeRose
1 year ago In Poker Face
When I go to play the game everything works up until I get into the room and then it freezes and won

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Emily Roberts

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1 year ago

Hi there! I'm sorry to hear that you're experiencing freezing issues when you enter the room in your game. Let's work together to figure this out.

First, can you tell me more about when this freezing happens? For example, does it happen every time you enter a specific room, or is it random? Also, have you tried any troubleshooting steps so far, like restarting your device or clearing the app cache? This information will help me provide you with the best solution possible.

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Marjorie DeRose
1 year ago

Every time I go into a room to play poker it freezes

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thank you for sharing that it's happening every time you enter a room to play poker. Let’s try to troubleshoot this step by step. Here are a few things we can try to resolve the issue:

1. Restart the App: Close the Poker Face app completely and then reopen it. This can sometimes clear up temporary glitches.

2. Clear App Cache: Since you're on Android 10, you can clear the app cache which helps in many cases:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and select Poker Face.
- Tap on Storage and then select Clear Cache.

3. Check for App Updates: Ensure that you have the latest version of the Poker Face app:
- Open the Google Play Store.
- Search for Poker Face.
- If there’s an option to update, tap Update.

4. Check Internet Connection: A weak or unstable internet connection can cause freezing issues. Make sure you have a strong Wi-Fi connection or a stable mobile data signal.

5. Device Storage: Sometimes if your device is low on storage, it can impact app performance. Check your device storage and free up space if needed.

6. Reinstall the App: If the above steps don’t work, you can try uninstalling the app and then reinstalling it:
- Tap and hold the Poker Face app icon and select Uninstall.
- Visit the Google Play Store, find Poker Face, and reinstall.

If you've tried all these steps and the issue still persists, it might be worth checking if there's a specific issue with the app currently. I found a discussion online about users having similar freezing issues. You might want to check that out for additional insights here or watch a tutorial on fixing crashing issues here.

Let me know how it goes! Are you satisfied with the solution I provided?

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