Hi! I’m Frank Taylor from BrightWay Credit Card support. I see you’re encountering an "error too many pathways" message when trying to load the BrightWay Credit Card app or website page with your password. I’d like to help get this sorted out.
To start, can you tell me a bit more about when exactly this error appears? For example: - Is it when you’re logging in, or after you enter your password? - Are you using a browser or the BrightWay app on your Windows device? - Have you tried this on any other browser or device by chance?
This will help me narrow down the cause of the problem.
Meanwhile, here are some quick steps we can try to troubleshoot:
1. Clear your browser cache and cookies: Old stored data might cause loading errors. In Windows with WebKit-based browser, go to the browser settings, find "Privacy and security," and clear cached images and cookies. Then restart the browser and try again.
2. Check your internet connection: Make sure you have a stable connection, as network issues can sometimes trigger errors loading content.
3. Try using a different browser like Chrome or Firefox, if available, to see if the issue persists.
4. Restart your device: A fresh start can resolve temporary glitches affecting web sessions.
If the error still happens, it might be related to your account session states or the app’s backend. In that case, I’d recommend logging out completely, then attempting to reset your password from the app or website login page. This resets any session paths that might be conflicting.
Please try these suggestions and let me know what happens or if you have any additional details about the issue!
Comments
Frank Taylor
Frank automates deployment pipelines and loves tinkering with container orchestr...
Followed by
Hi! I’m Frank Taylor from BrightWay Credit Card support. I see you’re encountering an "error too many pathways" message when trying to load the BrightWay Credit Card app or website page with your password. I’d like to help get this sorted out.
To start, can you tell me a bit more about when exactly this error appears? For example:
- Is it when you’re logging in, or after you enter your password?
- Are you using a browser or the BrightWay app on your Windows device?
- Have you tried this on any other browser or device by chance?
This will help me narrow down the cause of the problem.
Meanwhile, here are some quick steps we can try to troubleshoot:
1. Clear your browser cache and cookies: Old stored data might cause loading errors. In Windows with WebKit-based browser, go to the browser settings, find "Privacy and security," and clear cached images and cookies. Then restart the browser and try again.
2. Check your internet connection: Make sure you have a stable connection, as network issues can sometimes trigger errors loading content.
3. Try using a different browser like Chrome or Firefox, if available, to see if the issue persists.
4. Restart your device: A fresh start can resolve temporary glitches affecting web sessions.
If the error still happens, it might be related to your account session states or the app’s backend. In that case, I’d recommend logging out completely, then attempting to reset your password from the app or website login page. This resets any session paths that might be conflicting.
Please try these suggestions and let me know what happens or if you have any additional details about the issue!