Hi! I’m sorry to hear your Heart of Vegas game is acting up again. Let’s work together to get it running smoothly.

Could you tell me a bit more? For example, does the game crash right when you open it, or after you start playing? Or does it freeze or give an error message before closing? Also, have you noticed if this happens after any specific action or update?

While I wait on those details, here are some reliable steps that often help with crashes on your Kindle running Android 9:

1. Restart your Kindle completely—turn it off, wait 30 seconds, then power it on again. This can clear temporary issues.
2. Clear the Heart of Vegas app cache:
- Go to your device Settings > Apps > Heart of Vegas.
- Tap Storage.
- Hit Clear Cache.
3. If that doesn’t help, try clearing the app data (also found in the same place). Just a heads up: clearing data will reset the app, so make sure your game progress is linked to an account to avoid losing it.
4. Check for any updates to the Heart of Vegas app in the Amazon Appstore and install them.
5. Ensure your device has enough free storage space; low memory can cause crashes.
6. Finally, if the game still crashes, uninstall and reinstall the app. Your progress should be safe if you use an account login.

Let me know if you’ve tried some of these already or if there’s anything specific that happens when the crash occurs. That way, I can guide you better.

I just got my game working again and now it is out again.

Thanks for letting me know your Heart of Vegas game stopped working again after getting it running. Since this happened after a recent update, it’s good to check a few things that commonly cause crashes on Android devices like your Kindle with version 9.

Here are the steps I’d recommend, some of which you may have tried, but I’ll include permissions and network checks this time:

1. Restart your Kindle and try launching the game again.
2. Go to Settings > Apps > Heart of Vegas > Permissions. Make sure the app has permission for Storage and Network (Internet). Missing permissions can cause crashes after updates.
3. Clear the app cache: Settings > Apps > Heart of Vegas > Storage > Clear Cache.
4. If that doesn’t help, clear app data in the same menu (back up your progress first by ensuring you’re logged into your game account).
5. Check your internet connection is stable; flaky Wi-Fi or proxy/VPNs can interfere with game loading. Disable VPN or Proxy if you have them enabled.
6. If you’re still facing crashes, uninstall and reinstall the game from the Amazon Appstore to ensure you have the latest clean version.

These steps often resolve issues related to updates causing the app to crash1 2.

Could you please check the permissions and whether you use a VPN or proxy? That info will help me guide you further if these do not resolve the issue.

Are you satisfied with the solution I provided so far?