Hi! I see you're having trouble with Flacbox not updating your music library with the new albums you added to Synology Drive. Let's get this sorted together.
To start, could you let me know if you have automatic sync enabled in Flacbox for your Synology Drive? Also, are you using the Online Synchronization feature in Flacbox or manual sync? Sometimes the syncing settings affect how reliably new files show up.
In the meantime, here’s a step-by-step checklist to troubleshoot:
1. Check Synology Media Indexing: Synology uses a Media Indexing Service to catalog and serve media files. After you add new albums, you might need to re-index your music folder to make sure the media server recognizes the new files. You can do this in the Synology Control Panel under “Media Indexing” or “Media Server.”
2. Verify Folder Access and Permissions: Ensure Flacbox has proper access rights to the folders where you store your music on Synology Drive. Sometimes permission issues prevent syncing.
3. Confirm Flacbox Sync Settings: Within the Flacbox app, go to Settings > Library or Cloud Services, and ensure that the automatic sync option is turned on. You can also try manually triggering a sync to see if the library updates.
4. Check Network Stability: Since syncing involves communication between your device and Synology, make sure your Windows device has a stable network connection to Synology Drive. Temporary disruptions can cause the library not to update immediately.
5. Refresh or Re-add Synology Account in Flacbox: If it still doesn’t update, try removing and then re-adding your Synology Drive account in Flacbox. This can reset the connection and trigger a full library sync.
6. App and Firmware Updates: Make sure both your Flacbox app and Synology NAS firmware are up to date. Updates often fix bugs related to syncing.
If you’ve already tried some of these, please let me know which ones, and we can dig deeper. Also, if you notice any error messages during sync, sharing them will help me pinpoint the issue.
Are you comfortable trying these steps? If so, let me know how it goes, or if you want me to guide you through any part specifically!
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Hi! I see you're having trouble with Flacbox not updating your music library with the new albums you added to Synology Drive. Let's get this sorted together.
To start, could you let me know if you have automatic sync enabled in Flacbox for your Synology Drive? Also, are you using the Online Synchronization feature in Flacbox or manual sync? Sometimes the syncing settings affect how reliably new files show up.
In the meantime, here’s a step-by-step checklist to troubleshoot:
1. Check Synology Media Indexing:
Synology uses a Media Indexing Service to catalog and serve media files. After you add new albums, you might need to re-index your music folder to make sure the media server recognizes the new files. You can do this in the Synology Control Panel under “Media Indexing” or “Media Server.”
2. Verify Folder Access and Permissions:
Ensure Flacbox has proper access rights to the folders where you store your music on Synology Drive. Sometimes permission issues prevent syncing.
3. Confirm Flacbox Sync Settings:
Within the Flacbox app, go to Settings > Library or Cloud Services, and ensure that the automatic sync option is turned on. You can also try manually triggering a sync to see if the library updates.
4. Check Network Stability:
Since syncing involves communication between your device and Synology, make sure your Windows device has a stable network connection to Synology Drive. Temporary disruptions can cause the library not to update immediately.
5. Refresh or Re-add Synology Account in Flacbox:
If it still doesn’t update, try removing and then re-adding your Synology Drive account in Flacbox. This can reset the connection and trigger a full library sync.
6. App and Firmware Updates:
Make sure both your Flacbox app and Synology NAS firmware are up to date. Updates often fix bugs related to syncing.
If you’ve already tried some of these, please let me know which ones, and we can dig deeper. Also, if you notice any error messages during sync, sharing them will help me pinpoint the issue.
Are you comfortable trying these steps? If so, let me know how it goes, or if you want me to guide you through any part specifically!
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