[Lyra] Music will keep glitching at random times even if my Internet is good or certain music won't play.

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Kaitlyn
5 days ago In Lyra
Music will keep glitching at random times even if my Internet is good or certain music won't play.

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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5 days ago

Hi there! I'm sorry to hear your music is glitching even though your internet connection is stable. Let's figure this out together.

To get started, could you tell me if the glitching happens with all songs or only specific ones? Also, is the issue only when streaming online, or does it affect downloaded songs too? Knowing this will help narrow down the cause.

Meanwhile, here’s a step-by-step to try that often resolves similar playback glitches on the Lyra app for Android 10 devices:

1. Restart the Lyra App: Fully close the app — swipe it away from your recent apps — then reopen it. This can clear temporary glitches.

2. Restart Your Device: Sometimes your phone’s processes can get stuck. A full reboot can refresh necessary services.

3. Clear Lyra's Cache and Data:
- Go to your device's Settings > Apps > Lyra.
- Tap Storage.
- Select Clear Cache first and check if the issue persists.
- If it continues, try Clear Data, but note this may reset app settings or require re-login.

4. Update the Lyra App: Make sure you’re using the latest version from the app store. Updates often fix bugs causing playback issues.

5. Check Streaming Quality Settings: If the app allows, lower the streaming quality for smoother playback on older devices or slower connections.

6. Test Offline Playback: Download a few songs for offline use and see if they play without glitches. If offline playback is smooth, the issue might be network-related despite appearing stable. Sometimes Wi-Fi or mobile data can have momentary drops invisible to regular browsing.

If after trying these the problem remains, please let me know what you observe at each step. Also, are you connecting Lyra to any other devices, like Bluetooth speakers or car audio? Sometimes external hardware can cause playback glitches.

I’m here to help you get back to enjoying your music seamlessly! Are you satisfied with these steps so far?

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