[Lyra] Songs wont show up when i import spotify playlists

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teihla
3 days ago In Lyra
songs wont show up when i import spotify playlists

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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3 days ago

Hi there! I understand that you're having trouble with songs not showing up when you try to import Spotify playlists into the Lyra app. Let me help you get this sorted out.

To start, could you tell me a bit more about what happens when you import your playlists? For example:
- Do the playlists appear in Lyra but without any songs inside them?
- Or do the playlists not show up at all?
- Are you logged into the same Spotify account within Lyra that holds those playlists?
- Have you tried importing multiple playlists, and only some fail or do all fail?

Meanwhile, here are some general steps you can try to see if they help:

1. Check Lyra App Version: Make sure you have the latest version of Lyra installed. Sometimes playlist importers get updates to fix bugs.

2. Re-Authenticate Spotify Connection:
- Log out of your Spotify account in Lyra.
- Close the app completely.
- Reopen Lyra and log back into Spotify.
- Then try importing the playlists again.

3. Import Smaller Batches: If you have many playlists or very large playlists, try importing just one small playlist as a test.

4. Review Playlist Privacy: Sometimes, if a Spotify playlist is set to private or collaborative with restrictions, songs might not import correctly.

5. Network and Permissions: Check if Lyra has the necessary permissions and access to Spotify on your device.

If you have already tried these or if you see playlists imported but no songs show up, there might be a more specific issue with Lyra's playlist importer.

Also, there has been mention of some users experiencing import limits or temporary glitches where only a few playlists successfully import before it stops working. Restarting the app or waiting a bit before trying again can sometimes help1.

Let me know what you observe based on these points, and we can dig deeper! Are you comfortable with these steps?

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