Hi there! I understand you want to cancel your future shipments with Ro. Just to clarify, are you looking to completely cancel your subscription so that no more shipments are sent, or do you want to delay or pause an upcoming shipment? This will help me guide you accurately.

If you're aiming to stop the automatic shipments entirely, the usual way is to turn off your auto-refill in your Ro account settings. On a Mac running OS X 10.15.7, you would typically:

1. Open your web browser and log into your Ro account at ro.co.
2. Navigate to the subscription or membership section.
3. Look for an option to manage your auto-refill or subscription settings.
4. Turn off the auto-refill or auto-shipping toggle.

If there is an order currently processing and you want to cancel it, you'll need to contact Ro's support directly by emailing [email protected] as quickly as possible, since processing orders cannot be canceled via the app or website once underway.

Could you check if you see the auto-refill option in your account, or would you like me to guide you through the process in more detail? Also, if you’re trying to cancel a specific upcoming shipment, let me know!

Here’s a relevant link with some info on managing auto-refills and canceling orders and how to cancel orders.