Hi there! I see you're having trouble logging into the Medal app. Let's work through this together.

First, could you tell me a bit more about what's happening when you try to log in? For example:
- Are you getting any error messages?
- Does the login screen just refresh or freeze?
- Have you been able to log in before on this device?

In the meantime, a simple yet often effective step is to clear any stored site data on the app, which can sometimes cause login issues. Here’s a quick guide for Windows with a WebKit browser:
1. Open Medal app, and press CTRL + ALT + I simultaneously to open the developer tools.
2. Navigate to the "Application" tab.
3. On the left, find "Storage" and click on "Clear Site Data."
4. Close and relaunch Medal and try logging in again.

If that doesn't help, the Medal app has a built-in repair mode that can restore app functionality:
1. Open Medal app.
2. Click on the Help icon (usually a question mark or gear symbol).
3. Go to the Self-Help section and select "Start Repair."
4. Follow the on-screen instructions to complete the repair process.

Sometimes, connectivity issues or temporary outages can also interfere with logging in, so verifying Medal’s current service status on their official support or status pages might be useful.

Could you try these steps and let me know what happens? If you get any error messages, sharing those could help me narrow down the problem further.

Are you satisfied with the solution I provided so far?