Hi there! I understand you're having trouble clipping your games using Medal. To help you better, could you tell me a bit more about what's happening? For example, does the game get detected by Medal, but the clips just don't save? Or is the hotkey not working at all? Also, what game are you trying to clip?

In the meantime, here are some straightforward steps to try:

1. Check Your Hotkey: By default, Medal uses the F8 key to clip. Make sure you’re pressing the right key, and that it’s not conflicting with other software.

2. Run Medal as Administrator: Sometimes, Medal needs elevated permissions to properly detect hotkeys. Right-click the Medal app shortcut and select "Run as Administrator".

3. Update Medal and Your System: Ensure both Medal and your Windows 10 operating system are fully updated—updates often fix bugs affecting clipping.

4. Repair Medal App: Medal has a repair option that fixes corrupted files. You can find it in the app settings under repair or reinstall Medal if needed.

5. Check Game Detection: Medal only clips certain games. If your game isn't recognized, Medal won't capture clips.

If you've already tried any of these, please let me know which ones, and we can dig into more specific solutions.

Are you comfortable trying these steps and telling me if anything changes?