Hi there! I understand you're having trouble with the Skip button and some other buttons like Shuffle not working in the Lyra app on your iPhone. I'd like to help get this sorted out.

To start, can you tell me a bit more about when this happens? For example, does the Skip button stop working only when Shuffle is active, or is it unresponsive all the time? Also, have you noticed if the buttons are grayed out or completely unresponsive? Are other controls in the app working fine?

While I wait for your details, here's a straightforward set of steps to try:

1. Restart the Lyra app: Close it completely by swiping it away from the app switcher, then reopen it.
2. Toggle Shuffle: If Shuffle was turned on when the Skip button stopped working, try turning Shuffle off and see if Skip becomes responsive again.
3. Check for app updates: Make sure your Lyra app is updated to the latest version via the App Store.
4. Restart your iPhone: This can resolve temporary glitches.
5. Reinstall the Lyra app: Sometimes a fresh install can fix button issues.

These steps are based on reports where the Skip button is disabled or grayed out when Shuffle is active, making it impossible to skip tracks while shuffle plays1.

If you've already done any of these or if the issue persists, please let me know. We can then try some deeper troubleshooting or check for any account or server-related issues affecting button functionality.

Looking forward to your reply!