[Kortext] Won't let me create an account

C
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9 months ago In Kortext
won't let me create an account

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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9 months ago

Hi there! I’m sorry to hear you’re having trouble creating an account on Kortext. To better assist, could you tell me what happens when you try to create your account? For example, are you seeing any error messages or does the page not respond at all?

Meanwhile, I can guide you through some basic checks:
1. Make sure you are using a supported browser and that it’s up to date. On Windows 10 with WebKit (like Safari or some browsers that use WebKit), sometimes browser compatibility can affect account creation.
2. Try clearing your browser cache and cookies, then attempt to create the account again.
3. Double-check that you are entering all required fields correctly and that your email address is valid.
4. If Kortext requires a university or institutional email, ensure you are using the right one.
5. Disable any browser extensions that might block scripts or pop-ups temporarily, as they can interfere with form submission.

If this doesn’t help, let me know if you’ve tried these already and what exact issue or message you encounter. We can then try more advanced troubleshooting or check if there is a service issue on Kortext’s side.

Does this sound good to start?

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