Hi! I’m sorry to hear that you're having trouble logging in and that the Kortext website crashes after waiting. Let’s work through this together to get you back on track.

To start, can you share if you’ve already tried logging in using a different browser or an incognito/private window? Sometimes browser cache or cookies can cause issues with site responsiveness.

Meanwhile, here are some general steps you can try to resolve the crash and login problem:

1. Clear your browser cache and cookies:
- In your browser settings, find the option to clear browsing data.
- Make sure to clear cookies and cached images/files.
2. Try logging in through a different browser if possible (e.g., if using Chrome, try Edge or Firefox).
3. Use your browser’s incognito/private browsing mode to rule out any interfering browser extensions.
4. Restart your computer to clear any temporary glitches.
5. Ensure your Windows 10 and browser are fully updated.
6. If it’s an app you use to log in, try uninstalling and reinstalling it.

If the problem persists after these steps, please let me know if there is any error message displayed or if the site crashes at a particular point during login. Also, let me know your browser name and version so I can tailor guidance better.

You can find these initial tips and troubleshooting steps here for reference as well: 1 2.

Are you able to try these steps and tell me what happens? I’m here to help!

The website will not let me login, it then proceeds to crash after a few minutes of waiting.

Thanks for confirming the issue about login failure and the site crashing after waiting. Let's follow some targeted troubleshooting steps based on Kortext's recommended support:

1. Please try accessing Kortext using Microsoft Edge browser, which is suggested for better compatibility.

2. Open an Incognito (private) browsing window in Edge and try logging in again. This helps to rule out problems caused by browser cache or extensions.

3. If logging in via Incognito works, clear your standard browser cache and cookies by going to browser settings > Privacy & Security > Clear browsing data.

4. Disable any browser extensions temporarily, as some of these can interfere with the site’s functions. You can disable them from the browser's Extensions or Add-ons menu.

5. Restart your Windows 10 device to ensure no background processes are causing conflict.

6. If you are using the Kortext app instead of the website, try uninstalling and reinstalling the app, then attempt logging in again.

7. If the login page appears but your credentials don’t work, you might want to try the "Forgot password?" option to reset your password, ensuring your account credentials are up to date.

If after trying all these steps the issue persists, please tell me if there are specific error messages or if the site crashes at login or shortly after. Also, sharing which browser and its version you’re using will help me provide further assistance.

For quick reference, here's Kortext’s official support on similar crashes and login issues: 1 2 10.

Give these a try and let me know how it goes! Are you satisfied with this solution so far?