Hello! I understand that you're having trouble updating the Edward Jones app on your iPhone. Let's work through this together to find a solution.

First, could you please let me know what happens when you try to update the app? Are you seeing a specific error message, or does it just not seem to progress? Additionally, it would be helpful to know if you’ve tried any steps already, such as restarting your device or checking for available updates for your iOS.

Once I have that information, I can guide you through the next steps.

It says app is out of date

Thank you for the information! If the app is indicating that it's out of date, it usually means that it requires a newer version to continue functioning properly. Here's what we can do:

1. Check for App Updates:
- Open the App Store on your iPhone.
- Tap on your profile picture in the top right corner.
- Scroll down to see if the Edward Jones app appears under "Available Updates." If it does, tap Update next to it.

2. Check iOS Compatibility:
- Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If there's an update available, please download and install it.

3. Reinstall the App:
- If the app still doesn’t update, consider deleting it from your device. Tap and hold the Edward Jones app icon until you see a prompt, then select Remove App > Delete App.
- Now, reopen the App Store, search for "Edward Jones," and reinstall the app.

4. Verify Your Internet Connection:
- Make sure you are connected to a Wi-Fi or cellular network when trying to update or reinstall the app.

If you've already tried some of these steps or if the problem still persists after following these, we can explore more detailed troubleshooting options or check if there might be any service outages. Let me know how it goes!