Hi there! I understand you're encountering an error when trying to set up a money spending account with Brightside Financial. Could you tell me a bit more about the error—like the exact message you see or at what point in the setup process it occurs? That way, I can guide you more effectively.

In the meantime, here are some general steps you can try:

1. Check your internet connection to make sure it is stable.
2. Log out and log back into the Brightside app to refresh your session.
3. Clear your browser cache and cookies since sometimes stored data can interfere with account setup.
4. Make sure your app or browser is updated to the latest version.
5. Try setting up the account using a different browser or device if possible, to isolate the issue.
6. Ensure you are entering all required information correctly, including any verification steps.

If you've tried these steps already or if the error message is specific, please provide those details. That will help me dive into more tailored solutions. If needed, I can also point you to direct support from Brightside to review your account setup.

Looking forward to your reply!