[5 Calls] All topics were listed and now they've disappeared.

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LISA WAINER
1 year ago In 5 Calls
All topics were listed and now they've disappeared.

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hi there! I understand it can be really frustrating when you can't see the topics you were just looking at on 5 Calls. Let's figure this out together!

Could you tell me a bit more about when you noticed the topics disappeared? Were you using a specific feature or browsing a particular section? Also, can you confirm if you tried refreshing the page or using a different browser? This can sometimes help.

In the meantime, you can try visiting the "All topics" page directly here: 5 Calls All Topics to see if it loads up correctly for you.

Let me know how that goes, and we'll go from there!

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LISA WAINER
1 year ago

After the "What's important to you" line, there is nothing else.

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Thanks for the extra information! It sounds like you're experiencing a loading issue after the "What's important to you" section. Let’s try a few steps to resolve this. Here’s what you can do:

1. Refresh the Page: Sometimes, simply refreshing the browser can solve loading issues. You can do this by clicking the refresh button or pressing Command + R on your keyboard.

2. Clear Browser Cache: If refreshing doesn't work, clearing your browser's cache may help. Here’s how you can do that:
- Go to the Safari menu in the top left corner.
- Click on Preferences, then navigate to the Privacy tab.
- Click on Manage Website Data and then select Remove All to clear the cache.

3. Try a Different Browser: If you're using Safari, you might want to try accessing the site using another browser like Chrome or Firefox. This can help determine if the issue is browser-specific.

4. Disable Extensions: Sometimes, browser extensions can interfere with how pages load. Try disabling any extensions you have installed, and reload the page.

5. Check Internet Connection: Make sure your internet connection is stable. You can try loading other websites to ensure this isn’t an internet issue.

6. Visit Active Topics Page Directly: You can also try going directly to the "All active topics" page with this link: All Active Topics.

Let me know if any of these steps help, or if you still need further assistance! I'm here to help.

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LISA WAINER
1 year ago

This was on my iphone. It just fixed itself, thanks.

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90 Points 5 Followers
Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

I'm glad to hear that it fixed itself! Sometimes, issues like this can resolve after a few moments, especially on mobile devices. If you run into any more problems or have any questions in the future—whether it's about 5 Calls or anything else—don't hesitate to reach out. I'm here to help!

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