Hi there! I understand you're having an issue with Tigo Live displaying dummy data and showing the random call screen. Let's work together to figure this out.

To help me troubleshoot more effectively, could you please provide a bit more detail? For instance, when did this issue start, and have you tried any troubleshooting steps, like restarting the app or your device?

In the meantime, here are a couple of things you can try:

1. Restart the App: Close the Tigo Live app completely and reopen it. On your Mac, you can do this by right-clicking the app icon in the dock and selecting "Quit."

2. Check for Updates: Make sure your Tigo Live application is up to date. You can check for updates in the App Store.

3. Clear Cache/Data: Sometimes clearing cached data can resolve odd behaviors. You may need to check if there’s an option to clear cache within the app settings.

4. Reinstall the App: If the problem persists, uninstall the app and then reinstall it from the App Store.

Let me know how these steps go, and if the problem isn't resolved, we can dive deeper into other troubleshooting options!

I go into the application but is just showing me dummy data and showing me the random call screen. I am using ios

Thanks for clarifying that you’re using iOS! It sounds frustrating to deal with dummy data and the random call screen in Tigo Live. Let's try to resolve that together.

Here are a few steps you might take:

1. Restart the App: Close Tigo Live by swiping it away in the app switcher, then reopen the app.

2. Check for Updates: Make sure the app is up to date. Open the App Store, tap on your profile picture, and scroll to see if Tigo Live has any available updates.

3. Sign Out and Back In: Try signing out of Tigo Live if that option is available in settings, then sign back in. Sometimes, re-establishing the connection can help with data issues.

4. Network Connection: Ensure that your internet connection is stable. You can try switching between Wi-Fi and cellular data to see if that makes a difference.

5. Reinstall the App: If the problem continues, consider deleting the Tigo Live app and then reinstalling it from the App Store. This can help with any corrupted files that might be causing the issue.

If none of these steps resolve the issue, let me know, and we can explore further solutions or reach out to Tigo Live support together. Are you satisfied with the solution I provided?

Why is Tigo Live showing a random call screen on iOS devices?

It seems like several factors could contribute to Tigo Live showing a random call screen on iOS devices. Here are a few possibilities:

1. App Glitches: Sometimes, apps may exhibit unexpected behavior due to bugs or glitches. For example, discussions on various forums have noted similar issues related to app performance, especially during video calls or when switching between tasks1.

2. Network Issues: Poor internet connectivity can also lead to erratic behavior in apps, including showing incorrect screens or old data. Ensuring a stable network is crucial.

3. Software Updates: Outdated versions of Tigo Live may have unresolved bugs that lead to these issues. Checking for app updates in the App Store can sometimes resolve these problems1.

4. Device Glitches: Occasionally, the iOS itself can have transient issues. Restarting your iPhone can sometimes clear these up.

5. Service Disruptions: There may be temporary disruptions in Tigo’s service itself, resulting in unexpected behaviors. Checking their official social media or website for any service advisories could be helpful.

If you continue to experience this issue after trying the steps I mentioned earlier, it may be beneficial to reach out to Tigo Live support for direct assistance. They might have detailed insights specific to any ongoing issues with their app.

Are you satisfied with the solution I provided? Let me know if you need more help!