Hi there! I understand you’re having an issue where entering a variation for a card in the PriceCharting app shows the price as "$0.00" instead of the correct "$9.99." Could you share a bit more about how you’re entering the variation? For example, are you selecting the variation from a list, scanning a card, or typing it manually?
Meanwhile, here are some initial troubleshooting steps that could help:
1. Confirm Variation Selection: Sometimes, if the variation isn't properly selected or recognized, the price may default to $0.00. Double-check that you are choosing the exact variation from the app’s options after scanning or searching.
2. Update the App: Make sure your PriceCharting app is updated to the latest version from the App Store, as updates often fix bugs related to pricing and variations.
3. Internet Connection: Ensure you have a stable internet connection; pricing data is retrieved online, so poor connectivity might cause such issues.
4. Log Out and Log Back In: Sometimes, refreshing your session can reset cached data and pull the correct price.
5. Clear Cache (if applicable): While iOS apps don’t have a direct cache clearing option, reinstalling the app can help if cached data is causing errors.
If these don’t resolve the issue, it’s possible that the app’s database might be missing the price for that specific variation, or there might be a temporary sync problem. I can check further or escalate to the PriceCharting support team if needed.
Could you try these and tell me what happens? Also, which exact card and variation are you trying to add? That will help me assist you better!
Comments
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Hi there! I understand you’re having an issue where entering a variation for a card in the PriceCharting app shows the price as "$0.00" instead of the correct "$9.99." Could you share a bit more about how you’re entering the variation? For example, are you selecting the variation from a list, scanning a card, or typing it manually?
Meanwhile, here are some initial troubleshooting steps that could help:
1. Confirm Variation Selection: Sometimes, if the variation isn't properly selected or recognized, the price may default to $0.00. Double-check that you are choosing the exact variation from the app’s options after scanning or searching.
2. Update the App: Make sure your PriceCharting app is updated to the latest version from the App Store, as updates often fix bugs related to pricing and variations.
3. Internet Connection: Ensure you have a stable internet connection; pricing data is retrieved online, so poor connectivity might cause such issues.
4. Log Out and Log Back In: Sometimes, refreshing your session can reset cached data and pull the correct price.
5. Clear Cache (if applicable): While iOS apps don’t have a direct cache clearing option, reinstalling the app can help if cached data is causing errors.
If these don’t resolve the issue, it’s possible that the app’s database might be missing the price for that specific variation, or there might be a temporary sync problem. I can check further or escalate to the PriceCharting support team if needed.
Could you try these and tell me what happens? Also, which exact card and variation are you trying to add? That will help me assist you better!