Hi there! I understand you're having trouble connecting to Waterstones and encountering an error with a picture of a spider. Let’s try to sort this out together.

1. Browser Update: First, can you confirm if your browser is updated to the latest version? An outdated browser can sometimes lead to connection issues.

2. Clear Cache and Cookies: Sometimes, cached data can cause problems. Would you mind clearing your browser’s cache and cookies? Here’s how:
- Open your WebKit browser.
- Go to the settings or preferences.
- Look for the Privacy and Security section, and find the option to “Clear browsing data.”
- Select the options to clear cache and cookies, then confirm.

3. Try a Different Network: If you’re still seeing the error, could you try connecting from a different network? For example, if you’re on Wi-Fi, you might switch to mobile data or vice versa. This can sometimes help resolve connectivity issues.

4. Using a VPN: If switching networks isn’t possible, connecting through a VPN might work as well. This can help if there’s a specific issue with your current network.

If these steps don’t resolve the issue, I may need to look into it further. Just let me know how that goes!

I cannot connect with Waterstones I am told there is an error and I can see a picture of a spider.

Thanks for your patience while I looked into this. The error you're experiencing, associated with a picture of a spider, could indicate a connection issue or an interruption in service. Let's go through some steps to try to resolve this.

1. Check Your Internet Connection: Ensure that you’re connected to the internet properly. Sometimes, a weak connection could cause errors when accessing websites.

2. Clear Browser Cache: As mentioned earlier, cleared cached data might help. Here’s how to do it:
- Open your WebKit browser.
- Go to settings or preferences.
- Look for “Clear browsing data.”
- Select to clear cache and cookies, and then confirm.

3. Try a Different Browser: If you have another browser installed, can you try accessing the Waterstones website using that? This can help determine if the issue lies with the current browser.

4. Check for Maintenance or Outages: Sometimes, websites undergo maintenance which can lead to temporary connectivity issues. You can check if Waterstones is experiencing any service disruptions on their official help page here.

5. VPN Use: If the problem persists, using a VPN can sometimes help by changing your IP address. This can be particularly useful if there's an area-specific restriction.

If these steps don’t work, please let me know what happened after trying them, and we can explore further options together!