Hi there! I see your OMRON connect app is not loading on your Mac running OS X 10.15.7. I’d love to help get that resolved for you.

Could you please share a bit more about what happens when you try to open the app? For example, does the app crash immediately, does it show a loading screen and freeze, or does it not open at all? Also, have you tried any troubleshooting steps already?

In the meantime, here are some initial steps we can try to get the app working:

1. Check your Internet Connection
Since OMRON connect syncs health data, a stable internet connection is important. Could you please verify that your Mac has a working internet connection?

2. Force Quit and Relaunch the App
Sometimes, apps get stuck in the background or encounter temporary glitches.
- Press Command + Option + Escape to bring up the Force Quit window.
- Select "OMRON connect" if it appears and click "Force Quit."
- Then try reopening the app.

3. Restart Your Mac
Restarting your computer clears out temporary system glitches which might interfere with app loading.

4. Check for App Updates
Ensure you have the latest version of the OMRON connect Mac app installed. You can check for updates through the App Store or the OMRON website.

5. Reinstall the OMRON connect App
If the app still won't load, try deleting it and reinstalling the latest version. Before uninstalling, if you have any unsynced data, try to back it up if possible.

6. Review Permissions
Sometimes, apps require specific permissions to function properly. Check System Preferences > Security & Privacy > Privacy, and ensure OMRON connect has the necessary permissions enabled.

Please try these steps and let me know what happens at each stage. That’ll help me guide you further if needed.

Are you satisfied with this approach so far? If you can give me more details on the behavior of the app when loading, I can tailor the next steps better!

App will load up