Hello! I understand your OMRON Connect app is frozen on your Mac running OS X 10.15.7. Let me help you get it back working smoothly. To start, could you tell me if the app is completely unresponsive (no clicking, no response) or is it frozen on a specific screen?

In the meantime, let's try a few steps:

1. Force Quit the app:
Since on Mac we can't exactly swipe up like on mobile, you can force quit the app by clicking the Apple menu () at the top-left corner, selecting "Force Quit," then choosing OMRON Connect and clicking "Force Quit." After that, reopen the app and see if it works.

2. Restart your Mac:
Sometimes a simple restart can clear up any temporary glitches.

3. Update the app:
Check if there's any available update for the OMRON Connect app in the Mac App Store. An outdated app might cause freezing.

4. Reinstall the app:
If the steps above don't work, try uninstalling OMRON Connect and then installing the latest version again.

Does this help so far or is the issue appearing differently? Also, do you recall if the freezing started after any recent updates or changes to the app or your Mac system?

I’m here to assist you step by step!