Hi there! I'm really sorry to hear that you're having trouble with Mixtube after paying for it. I can imagine how frustrating that must be. Could you please provide me with a bit more detail? For instance, are you encountering any specific error messages, or is the app simply not launching or playing music?

Let’s see what we can do to troubleshoot this issue together.

It just keeps saying restore but then don't load

Thank you for clarifying that the app keeps saying "restore" but not loading. Let's try to troubleshoot this step by step. Here are a few solutions you can try:

1. Check Your Internet Connection: Ensure that your device is connected to a stable Wi-Fi network or cellular data. Sometimes, an unstable connection can hinder the restoration process.

2. Force Close and Retry: Go to your device settings, find the Mixtube app, and force close it. Then, reopen the app to see if the issue persists.

3. Clear App Cache and Data:
- Go to Settings on your device.
- Tap on Apps or Application Manager.
- Locate Mixtube and tap on it.
- Tap on Storage, then select Clear Cache and Clear Data.
Please note that clearing data may reset the app settings and your personal content may need to be restored again, so proceed with caution.

4. Reinstall the App: If those steps don't work, consider uninstalling the app completely and then reinstalling it from the Google Play Store. This can resolve any issues related to a corrupt installation.

5. Verify Your Account: Ensure that you're logged into the correct account that purchased Mixtube. Sometimes, logging out and back in can refresh your account info.

6. Check for App Updates: Go to the Google Play Store and check if there are any updates available for Mixtube. An outdated app can cause performance issues.

If you've tried these steps and are still encountering the same issue, it might require further investigation. In that case, it would be best to reach out to their support via email at [email protected]. They can provide more specialized assistance.

Let me know if you have any questions or if there's anything else you'd like to try! Are you satisfied with the steps I've provided?