[WormsZone.io] Can't claim daily rewards to the prompt showing that I am not connected to the internet.

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Gaibrielle
1 year ago In WormsZone.io
Can't claim daily rewards to the prompt showing that I am not connected to the internet.

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Pierre

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1 year ago

To resolve the issue of being unable to claim daily rewards in WormsZone.io due to a prompt indicating that you are not connected to the internet, follow these step-by-step instructions:

1. Check Internet Connection:
- Ensure that your device is indeed connected to the internet. Open a web browser and try accessing any website to confirm connectivity.

2. Restart the Game:
- Close the WormsZone.io app completely. Ensure it is removed from the recent apps list and then restart the game. This can sometimes help re-establish a connection.

3. Clear App Cache:
- Go to your device settings.
- Navigate to Apps (or Application Manager).
- Find WormsZone.io in the list and tap on it.
- Select the option for Storage and then tap on Clear Cache. This helps eliminate any temporary data issues that may cause connectivity problems.

4. Check for Updates:
- Ensure that WormsZone.io is updated to the latest version. Go to the Google Play Store, search for the game, and see if an update is available.

5. Disable VPN or Proxy:
- If you are using a VPN or any proxy services, disable them. These services can interfere with the game's ability to connect to the server - learn more - learn more.

6. Restart Your Device:
- A simple reboot of your device can resolve various connectivity issues. Hold down the power button, select restart, and wait for your device to boot up again.

7. Reset Network Settings (if the problem persists):
- Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. This step will reset your network settings but you will need to reconnect to your Wi-Fi network after this.

8. Uninstall and Reinstall the App:
- If none of the above steps work, consider uninstalling WormsZone.io and then reinstalling it from the Google Play Store. This can fix any corrupted files - learn more.

9. Contact Support:
- If you still cannot claim your daily rewards after following these steps, reach out to the game's support team for further assistance. They may have additional information on server-related issues or bugs that could be affecting the app functionality.

By following these steps, you should be able to resolve the issue and claim your daily rewards successfully.

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