Hi there! I see you're having trouble with the Heart of Vegas app on your Kindle running Android 9, and it's repeatedly asking you to reload. Let's work through this together.

First, can you tell me:
- Does the reload message come up right when you open the app or during gameplay?
- Have you tried any fixes already like restarting the device or clearing the app cache?
- Are you connected to Wi-Fi or cellular data when this happens?

Meanwhile, I'll guide you through some common steps that usually help resolve these reload errors:

1. Restart Your Kindle
Press and hold the power button, then tap to restart or power off and back on. This refreshes device processes and network connections.

2. Clear the App Cache for Heart of Vegas
- Go to Settings on your Kindle
- Tap Apps & Notifications or just Apps
- Find and select Heart of Vegas
- Tap Storage & cache
- Tap Clear Cache (this removes temporary files without affecting your saved game progress)

3. Clear App Data (if the problem persists)
- From the same menu, tap Clear Storage or Clear Data.
- Warning: This might erase some saved game progress unless you are logged in with an account that syncs data online.

4. Check Your Internet Connection
Make sure your Wi-Fi or mobile data is stable. Sometimes unstable connections cause the game to fail loading and prompt reloads.

5. Update the Heart of Vegas App
- Open the Amazon Appstore or Google Play store (based on what your Kindle uses)
- Check for updates to Heart of Vegas and install any available updates.

6. Reinstall the App
- If none of the above works, uninstall the app from your Kindle, then reinstall it freshly from the app store.

If after these steps it still keeps prompting you to reload or gives an error message, there may be an issue with the app servers or compatibility with your Android 9 OS on the Kindle. In that case, I can help guide you to report the issue for further assistance.

Let me know what you’ve already tried or how these steps go! Are you connected to Wi-Fi right now? That info will help me suggest next steps.