Hi there! I completely understand that you're having trouble importing videos with Safety Photo+Video Pro. Let's work together to get this sorted out. Can you please provide me with a bit more detail? Specifically, what happens when you try to import the videos? Do you see any error messages, or does it simply not respond?

Also, are you trying to import from a specific source, like a camera or another device? Any additional context will help me assist you better!

Importing from iPhone 15 IOS18. Videos are .MVI

Thanks for the additional information! The .MVI file format is a type of video file commonly associated with certain cameras, and it might not be directly supported by Safety Photo+Video Pro. However, let's try a few steps to help you import your videos from your iPhone 15.

1. Check App Permissions: Ensure that Safety Photo+Video Pro has the necessary permissions to access your photos and videos on your iPhone. You can check this by going to:
- Settings > Privacy & Security > Photos and make sure that Safety Photo+Video Pro is allowed to access your videos.

2. Update the App: Make sure that you are running the latest version of Safety Photo+Video Pro. Sometimes updates contain bug fixes or improved compatibility. You can check for updates in the App Store.

3. Convert the File Format: If the .MVI format isn't supported, you might want to consider converting the videos to a more common format like .MP4. There are various apps available in the App Store or online services that can do this for you. After conversion, try importing the new format.

4. Use iTunes or Finder: If the direct import isn't working, you can try transferring the videos using iTunes or Finder (if you're on macOS Catalina or later). Here’s how:
- Connect your iPhone to your computer.
- Open iTunes or Finder.
- Select your device and navigate to the File Sharing section.
- Drag the .MVI files to your computer and then try importing them into Safety Photo+Video Pro again.

Try these steps, and let me know how it goes! If you're still running into issues, we can explore more advanced options.