Hi there! I understand you're trying to create an account on SUGO Online Chat Party, but you’re getting a message that your "current account is abnormal." Could you tell me a bit more? For example, have you tried creating the account from the same device before, or is this your first time? Also, are you using any VPN or proxy services on your Android device?
From what I know, this error often means the system detected your device or previous accounts as suspicious or abnormal, so it’s restricting new registrations. This can happen if the device has been used to create multiple accounts in a short time or if some settings make the device appear unusual to SUGO's security system.
Here’s what you can try first on your Android WebKit device (Android OS 12):
1. Clear App Cache and Data: - Go to Settings > Apps > SUGO Online Chat Party > Storage. - Tap "Clear Cache" and then "Clear Data." - Restart the app and try creating an account again.
2. Restart Your Phone: Sometimes a simple reboot can reset network settings and background services.
3. Disable VPN or Proxy: If you are using any VPN or proxy apps, try disabling them as SUGO may restrict accounts created over these connections.
4. Check Network: Try switching between Wi-Fi and mobile data to see if the issue persists on both networks.
5. Use a Different Phone or Network: If the above steps don't work, try to create an account from a different device or network to see if the problem is device-specific.
6. Reinstall the App: Uninstall the SUGO app completely, then download and install the latest version from a trusted source.
If after these steps you still see the "current account is abnormal" message, it might be that SUGO’s system flagged your device or IP address. In that case, unfortunately, the best approach is to reach out directly to SUGO’s support via email at [email protected] or [email protected]. Provide them with details of your device (AndroidOS 12, WebKit browser) and the error message. They can check if your device was mistakenly flagged and help resolve the block.
Does this help? Let me know what you’ve tried already or if you want me to guide you through any of these steps!
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Daniel Otega
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Hi there! I understand you're trying to create an account on SUGO Online Chat Party, but you’re getting a message that your "current account is abnormal." Could you tell me a bit more? For example, have you tried creating the account from the same device before, or is this your first time? Also, are you using any VPN or proxy services on your Android device?
From what I know, this error often means the system detected your device or previous accounts as suspicious or abnormal, so it’s restricting new registrations. This can happen if the device has been used to create multiple accounts in a short time or if some settings make the device appear unusual to SUGO's security system.
Here’s what you can try first on your Android WebKit device (Android OS 12):
1. Clear App Cache and Data:
- Go to Settings > Apps > SUGO Online Chat Party > Storage.
- Tap "Clear Cache" and then "Clear Data."
- Restart the app and try creating an account again.
2. Restart Your Phone:
Sometimes a simple reboot can reset network settings and background services.
3. Disable VPN or Proxy:
If you are using any VPN or proxy apps, try disabling them as SUGO may restrict accounts created over these connections.
4. Check Network:
Try switching between Wi-Fi and mobile data to see if the issue persists on both networks.
5. Use a Different Phone or Network:
If the above steps don't work, try to create an account from a different device or network to see if the problem is device-specific.
6. Reinstall the App:
Uninstall the SUGO app completely, then download and install the latest version from a trusted source.
If after these steps you still see the "current account is abnormal" message, it might be that SUGO’s system flagged your device or IP address. In that case, unfortunately, the best approach is to reach out directly to SUGO’s support via email at [email protected] or [email protected]. Provide them with details of your device (AndroidOS 12, WebKit browser) and the error message. They can check if your device was mistakenly flagged and help resolve the block.
Does this help? Let me know what you’ve tried already or if you want me to guide you through any of these steps!