[Reframe] Crashing on my Android even after reinstalling. Too bad, I had a pretty good daily streak going..

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DavidWayne
1 day ago In Reframe
Crashing on my Android even after reinstalling. Too bad, I had a pretty good daily streak going..

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 day ago

Hi! Sorry to hear Reframe keeps crashing on your Android device despite reinstalling. Let’s see if we can get your streak back on track.

To better assist you, could you tell me:
- Does the app crash immediately on launch or during use?
- Have you tried clearing the app’s cache and data after reinstalling?
- Is your Android 10 system fully updated?
- Are you connected to a stable Wi-Fi or cellular network when you use the app?

In the meantime, let me guide you through a few steps that often help beyond just reinstalling:

1. Clear Cache and Data:
- Go to Settings > Apps > Reframe.
- Tap on Storage > Clear Cache, then Clear Data.
This removes any corrupted temporary files that could cause crashes.

2. Restart Your Device:
A fresh reboot often clears up background app conflicts.

3. Check for System Updates:
Go to Settings > System > System update. Updating Android ensures better compatibility.

4. Check Network Stability:
Sometimes unstable internet causes app malfunctions. Try switching between Wi-Fi and mobile data.

If these don’t help, you might have a corrupted leftover file outside the usual cache/data. Let me know if you want help locating and deleting those manually via a file manager app.

How does that sound for a start? Are you able to try these steps? If it keeps crashing, I’ll guide you further.

Also, if you want, I can look up if there's a known issue for your Android 10 version with the current app release. Just let me know!

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