Hi! I understand that you're having trouble accessing the card in the Dyflexis app to clock in or out. To help you better, could you please clarify a couple of things for me?

1. Are you trying to clock in/out using a physical card (like an ID card or access card) or are you expecting a digital card or button within the app itself?
2. Are you currently logged into the Dyflexis app with your employee account?
3. Is this issue happening on your mobile device or a different device?
4. Do you see any error message or missing options in the app related to clocking in or out?

With this info, I can guide you more precisely. Meanwhile, I’ll explain a common approach:

Dyflexis typically integrates with clocking systems that use physical cards scanned at a terminal, or allows employees to clock in/out directly on the app if enabled. If you don't see the clock in/out card option in the app, it might be due to your user permissions, app settings, or the configuration your employer has set up.

Here are some basic checks you can do:
1. Confirm you are logged in with the correct user credentials.
2. Check if the app has the latest update installed.
3. Look in the app menu or home screen for any clock in/out options or card scanning options. Sometimes these are under a "Time registration" or "Clocking" tab.
4. Verify whether your employer uses physical card scanning exclusively, in which case you need the card to clock in/out at the designated terminal.
5. If your employer allows clocking via the app, but you still don’t see the option, it might be a permission issue that the admin can fix.

If you want, I can walk you through checking these or, if you have tried them already, we can dive deeper into settings or escalate to your organization's Dyflexis admin or my support colleagues.

Could you please share your answers to my questions? That will help me assist you further!