Wa Alaikum Assalam! I understand your concern about your HungerStation account being closed while you still have a balance left. Let me help you with this.

When an account is suspended or closed on HungerStation, the balance is not lost. According to HungerStation's terms, if your account is suspended, you need to raise a ticket or contact their Operations team to request the balance payout or to discuss reopening the account.

Here’s what you can do step-by-step:

1. Reach out to HungerStation support directly through their official contact channels. Since your account is closed, you won't be able to use the app to contact them, so emailing [email protected] is recommended.

2. In your message, include your registered phone number (like you did here: 0539765099) and explain that your account was closed but there is still a balance remaining.

3. Request them to guide you on how you can either recover your balance or reactivate your account.

4. If you have already tried contacting support without any response, please let me know, and I can help guide you on further steps.

Please avoid sharing your full ID or sensitive personal info here for privacy and security reasons.

Would you like me to help you draft the message to support? Or do you have any other details to share about the account closure?

Are you satisfied with this solution so far?

Please solve my problem

Thank you for your patience. To help you get your HungerStation account issue resolved—especially since it involves a closed account and money in your balance—you should contact HungerStation customer service directly. Here are the best ways to reach them:

1. You can fill out a contact form on their official website here: HungerStation Contact. This will connect you to their customer service team in Saudi Arabia who can assist you with your account problem.

2. Alternatively, you can email their support team directly at [email protected]. Make sure to mention your registered phone number (like 0539765099) and explain that your account was closed but you still have a balance.

3. If you still have access to the app or website, you can use the Help Center or chat feature within the app to contact support. But since your account is closed, this might not be available.

4. As a last resort, you can try calling their official phone number: +966 920010177 for more direct support.

Following up through these official channels is the most reliable way to get your account reopened or your balance returned. If you'd like, I can help you draft an email to the support team.

Please let me know if you would like assistance with that or if there is any other detail you want to share! Are you satisfied with this guidance so far? 1 4 10

Common issues with HungerStation app and solutions

Hi! I see you’re interested in common issues with the HungerStation app and how to fix them. I’d be happy to walk you through some typical problems users face and the solutions that usually work, especially on an Android device like yours with Android 10. Here are some common issues and their fixes:

1. App Not Responding or Crashing
- Clear the app cache and data: Go to Settings > Apps > HungerStation > Storage > Clear Cache/Data.
- Restart your device after clearing.
- Ensure your app is updated to the latest version from the Play Store.

2. “Oops Something Went Wrong” Error
- This usually happens due to temporary server or network issues. Try restarting the app and checking your internet connection.
- If the problem persists, uninstall and reinstall the app.

3. App Not Opening or Freezing
- Force stop the app from Settings > Apps > HungerStation > Force Stop, then open it again.
- Check if there is enough storage on your device, as low space may cause freezing.

4. Location Not Serviceable Error
- Enable location services in your phone’s settings and allow the app to access your location.
- Sometimes restarting the location service or switching between GPS, Wi-Fi, and mobile data helps.

5. App Logs Out Frequently or Won’t Let You Log In
- Make sure you’re entering correct login details.
- Clear cache/data or reinstall the app to fix corrupted login data.

6. Issues with Wallet or Payment Methods
- Ensure your app is updated.
- Sometimes wallet balances or payments may be stuck due to backend issues—contact HungerStation support if this happens.

If you’re encountering a specific problem not listed or want instructions tailored to your exact issue, please let me know! I can also provide links to helpful tutorials if you want to see step-by-step videos or guides1 3 4.

Are you facing any of these issues right now? I can guide you through the fixes! Are you satisfied with this overview?

IAL401: Login failed. Please check that your login information is correct and try again.This issue

Hi! The IAL401 login failed error on the HungerStation app typically means your login attempt was unsuccessful because of an "inactive contract" or account status issue. This often happens if the account or rider contract linked to your credentials is inactive or suspended. Here’s what you can do step-by-step to resolve this:

1. Double-check your login details: Make sure you are entering the correct phone number or email and password associated with your HungerStation account.

2. Confirm account status: The error message IAL401 points to an inactive status. If you are a rider or user, your account or contract might have been deactivated. This cannot be fixed just by reinstalling the app.

3. Contact HungerStation support or rider support:
- Since this issue involves account activation/contracts, you need to reach out directly to HungerStation’s support team.
- Email them at [email protected] explaining you are getting the IAL401 login error and include your registered phone number.
- If you are a rider, contacting the rider support team is essential because they handle contract and activation status.

4. Avoid resetting passwords repeatedly unless you have verified your account is active.

5. If you are sure your account should be active, ask support to check if any contract-related action or reactivation is needed.

Unfortunately, this login error cannot be resolved solely by app troubleshooting since it involves account backend status. The best and fastest solution is to get in touch with HungerStation support so they can check your account status and assist in reactivating or unlocking it1 5 10.

Would you like me to help you draft the message to support? Also, do you know if you are registered as a rider or just a regular customer? That will help me guide you better.

Are you satisfied with this explanation and next steps?