Hi there! I understand you're having trouble logging in to the RentalSystems app even after changing your password. Let's work through this together.

To start, just to clarify:
- Did you change your password through the RentalSystems app or the website?
- Are you seeing any specific error messages when you try to log in?
- Have you tried logging in on a different browser or device to see if it’s an app-specific issue?

Meanwhile, here’s a step-by-step checklist that often resolves this kind of issue:

1. Ensure password change completed properly: When changing your password, you need to enter your current password first, then the new password twice for confirmation. If this step didn’t complete successfully, the system won’t recognize the new password. You can check the process here: Changing my password - Rentalsystems Help Centre.

2. Clear browser cache and cookies: Sometimes old login credentials or session info stored in the browser cause conflicts. Clearing cache on your WebKit-based browser on Windows 10 can help refresh this.

3. Try Incognito/Private browsing mode: This disables extensions and cache interference, so you can test if the browser settings are the issue.

4. Verify Caps Lock and keyboard layout: Double-check that your password is typed exactly right, including any uppercase letters or special characters.

5. Reset the password again if needed: Use the “Forgot Password?” link on the login page to reset your password via email, ensuring the reset email is received and the link used before it expires.

6. Check for app updates or use web version: If you’re using the RentalSystems app, make sure it is updated. Alternatively, try logging in on the web dashboard directly at www.rentalsystems.com/dashboard.

If you’ve already tried these, please let me know which ones so we can dig deeper, such as checking if your account is locked or if there’s a backend issue.

Would you be able to share any error messages you see? That could help narrow it down more quickly.

can log on even I change my password

Thanks for sharing more about your issue with the Rentalsystems app not logging you out after a password change. I want to make sure I understand correctly: you change your password within the app, but when you try to log in afterward, it seems like it doesn't recognize the new password or doesn't log you out properly?

From what I know, the Rentalsystems app’s password change process requires you to enter your current password, then the new password twice to confirm it. However, the app does not automatically log you out of existing sessions on other devices or browsers after a password change. This means if you stay logged in somewhere else, the session might remain active until you explicitly log out manually.

Here’s what you can try to resolve or understand this better:
1. Log out manually on all devices: Before changing your password, if possible, log out of the Rentalsystems app on all devices/browsers you use. Then change your password and log back in with the new password.
2. Clear browser/app cache and data: Especially since you’re using a WebKit-based browser on Windows 10, clearing cache and cookies can help clear any stored session information that conflicts with your new password.
3. Use 'Forgot Password?' on the login screen: If changing the password inside the app isn’t syncing properly, try resetting your password from the login screen via the “Forgot Password?” option instead.
4. Update or reinstall the app: If you are using the desktop or mobile app, ensure it is up to date. If problems persist, reinstalling might help to refresh session data.
5. Check for account lock or backend issues: Sometimes repeated login attempts with wrong passwords can temporarily lock your account. If you suspect this, contacting Rentalsystems support directly at [email protected] can verify if there is a backend issue with your user account.

If after these steps the app still doesn't recognize your new password or manages sessions unexpectedly, it might be a design aspect of the app or a sync issue with their backend systems. In that case, the support team can assist further.

Let me know if you’ve already tried similar steps or if you see any specific error messages, and I can guide you from there.

Are you satisfied with this guidance, or should I help you with next steps?