[BetterSleep] Meditations stop before they are supposed to end.

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Deborah Magnus
3 months ago In BetterSleep
Meditations stop before they are supposed to end.

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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3 months ago

Hello! I understand that your BetterSleep app's meditations are stopping before they reach the intended end. Let’s figure this out together.

To start, could you please tell me:
- Are you using BetterSleep on your Windows device's browser or through a dedicated app?
- Does this stopping happen all the time or just with specific meditations?
- Have you noticed if the app stays open when the audio stops, or does it close or crash?
- Lastly, is your internet connection stable while using the app?

Meanwhile, a common fix especially for audio stopping unexpectedly in BetterSleep involves adjusting the loop correction mode in the app settings. This has helped many users who encounter premature stopping of sounds or meditations. Usually, you can find this option by:
1. Opening the BetterSleep app.
2. Going to Profile (or My Account).
3. Navigating to Settings.
4. Finding the Loop correction mode setting and changing it (toggle it on or off, or try different modes).

Since you're on Windows and using WebKit, steps may slightly vary, but you should be able to access similar settings in your app or browser.

If adjusting the loop correction mode does not fix the issue, the next steps would be:
- Checking for any app updates and installing them.
- Restarting your device to clear temporary glitches.
- Testing if the problem exists on a different network or browser profile, which could indicate connectivity or cache issues.
- If using a browser, clearing cache and cookies related to the app's site might help.

Please let me know what you observe and if you want me to guide you step-by-step through any of these processes!

Here is the BetterSleep FAQ about audio stopping issues which you might find helpful as well.

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