Hi there! I see you’re experiencing crashes on the TextNow app when trying to log in for the first time with a new Gmail address, and you’ve mentioned no VPN is active and Avast antivirus is turned off. I’d love to help you get this sorted out.

To better assist, could you clarify a couple of things for me?
1. Are you using the TextNow app on your Windows 10 device or accessing TextNow through a web browser?
2. Have you tried logging in with other accounts, or is the issue only with this new Gmail account?
3. Is the app updated to the latest version?

In the meantime, here are some common steps to troubleshoot this type of crash:

1. Update the TextNow app: Make sure you have the newest version installed, as older versions sometimes have bugs causing crashes.
2. Clear the app cache and data: Sometimes corrupted cache or data causes crashes on login. You can clear this by:
- Closing the app completely.
- Going to the app’s settings or using Windows’ app management to clear cache/data.
3. Check your network connection: Ensure you have a stable internet connection without any restrictions or proxies that might interfere.
4. Restart your PC: Simple restarts can sometimes clear underlying temporary glitches.
5. Try logging in from a different method: If you’re using the app, try logging in from a browser instead or vice versa to see if it’s device/app specific.
6. Disable browser extensions or add-ons, if applicable, especially ad blockers or privacy extensions that may conflict with login.
7. Reinstall the app: If issues persist, uninstalling then reinstalling the TextNow app can fix corrupted installation files.

Since you mentioned Avast is already off and no VPN is used, those often cause login-related problems but seem ruled out here.

If after these steps the issue persists with your new Gmail login specifically, it’s possible there may be a sync or account verification problem with Google sign-in. In that case, I can guide you through verifying your Google account security settings or alternate login methods.

Would you like me to walk you through any of these steps in detail? And please share any additional info you have about the problem!