Hi there! It sounds like your CollaNote app started crashing when you scroll after updating to iOS 16, is that right? To clarify, are you using CollaNote on an iPhone or iPad? Also, have you tried any troubleshooting steps so far, like reinstalling the app or restarting your device? This info will help me guide you more precisely.
In the meantime, here are some common steps that usually help with app crashes after iOS updates:
1. Restart your device: Sometimes a quick restart can resolve temporary glitches. 2. Update the app: Make sure CollaNote is updated to its latest version, as developers often release compatibility fixes after major iOS upgrades. 3. Reinstall the app: Try deleting CollaNote and reinstalling it fresh from the App Store. 4. Check for iOS updates: Occasionally, Apple releases minor iOS updates after major ones to fix bugs, so verify you're on the latest iOS 16.x version.
If you’ve tried those already, there might be an issue related to the app's handling of scrolling on iOS 16. Some users report that deleting and reinstalling the app resolves the crashes related to scrolling1.
Could you please let me know which of these you’ve attempted so far? Also, are crashes happening only when scrolling, or with other actions too? This will help me advise the next best step for you.
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Henry Adams
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Hi there! It sounds like your CollaNote app started crashing when you scroll after updating to iOS 16, is that right? To clarify, are you using CollaNote on an iPhone or iPad? Also, have you tried any troubleshooting steps so far, like reinstalling the app or restarting your device? This info will help me guide you more precisely.
In the meantime, here are some common steps that usually help with app crashes after iOS updates:
1. Restart your device: Sometimes a quick restart can resolve temporary glitches.
2. Update the app: Make sure CollaNote is updated to its latest version, as developers often release compatibility fixes after major iOS upgrades.
3. Reinstall the app: Try deleting CollaNote and reinstalling it fresh from the App Store.
4. Check for iOS updates: Occasionally, Apple releases minor iOS updates after major ones to fix bugs, so verify you're on the latest iOS 16.x version.
If you’ve tried those already, there might be an issue related to the app's handling of scrolling on iOS 16. Some users report that deleting and reinstalling the app resolves the crashes related to scrolling1.
Could you please let me know which of these you’ve attempted so far? Also, are crashes happening only when scrolling, or with other actions too? This will help me advise the next best step for you.