Hi there! I understand you're having trouble logging into the ClubGG Poker app and you mentioned a "pop-up didn't appear" error. To help you better, could you tell me a bit more? For example, are you trying to log in on the web or the app? Also, is this happening every time you try, or just occasionally?

Meanwhile, here are some general troubleshooting steps we can try for the login issue, especially if the pop-up (which might be a verification or error message) doesn't show up:

1. Check Your Internet Connection
Make sure your internet connection is stable and strong. Connection issues can sometimes prevent login steps from completing or pop-ups from appearing.

2. Clear Browser Cache (since you are using WebKit on Windows)
Sometimes cached data can interfere with pop-up handling. To clear it:
- Open your browser settings.
- Find the option to clear browsing data or cache.
- Clear cache and cookies, then restart your browser.

3. Enable Pop-ups for ClubGG
It's possible your browser is blocking the pop-up automatically.
- Check your browser's pop-up blocker settings.
- Add the ClubGG site to the exceptions list to allow pop-ups.

4. Try a Different Browser or Device
Since errors can be browser-specific, trying to log in with a different browser or on another device can reveal if the issue is local.

5. Update Your App or Browser
If you are using an app, make sure it is updated to the latest version. For browsers, ensure your WebKit-based browser is fully updated.

If none of these steps help, please let me know what you observe at each stage, and I can guide you with more advanced troubleshooting. Also, if you used social login (like Google or Facebook) to sign up, trying to log in via that method may help1.

Are you satisfied with the solution I provided so far? If not, we can dig deeper.