Hi! I see you're having trouble starting the Heart of Vegas app on your Kindle with Android 9. I’d be happy to help get it running. To start, could you tell me a bit more about what happens when you try to open the app? For example, does it crash immediately, show a loading screen that never finishes, or something else? Also, have you tried opening other apps on your Kindle successfully to ensure it’s not a device-wide issue?

Not loading

Thanks for clarifying that the Heart of Vegas app is not loading on your Kindle with Android 9. Let’s walk through some steps to get it working:

1. Restart your Kindle
Sometimes a simple restart clears temporary glitches. Press and hold the power button, turn off the device fully, wait 30 seconds, and then power it back on.

2. Check internet connection
Make sure your Kindle is connected to a stable Wi-Fi or mobile network. Try opening a website or another app that uses the internet to confirm.

3. Force stop and clear cache for the app
- Go to Settings > Apps & notifications > See all apps > find Heart of Vegas.
- Tap Force stop.
- Then tap Storage > Clear cache (do not clear data yet, to avoid losing saved info).

4. Update the app
Open the Amazon Appstore on your Kindle, look for Heart of Vegas, and see if there’s an update available. Installing the latest update can fix bugs.

5. Reinstall the app
If the above doesn’t help, uninstall the app fully, then reinstall it fresh from the Appstore.

6. Check storage space
Verify your Kindle has enough free storage space, as low storage can prevent apps from loading properly.

If these steps don't resolve the problem, there might be an issue with the app version compatibility on Kindle Fire devices or a server-side issue.

Would you like me to guide you through any of these steps in more detail? Also, have you already tried some of these before? That way, I can suggest the best next move for you.

For more tips on Android loading issues with Heart of Vegas, you can check this official advice here2.

Are you satisfied with the solution I provided so far?