[CoinGecko] Coingeicko not loading properly and not responsive to touch and select options

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chardonnee
1 year ago In CoinGecko
coingeicko not loading properly and not responsive to touch and select options

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I’m sorry to hear that you’re experiencing issues with Coingecko not loading properly and being unresponsive to touch. Let’s work together to get this sorted out.

1. Clear Your Browser Cache and Cookies: Sometimes, accumulated data can cause websites to load improperly. Let’s start by clearing your browser's cache and cookies. Here's how you can do it:
- Open the WebKit browser on your Android device.
- Tap on the three dots (menu) in the top right corner.
- Go to "Settings" and then "Privacy."
- Tap on "Clear Browsing Data."
- Ensure "Cached Images and Files" and "Cookies and Site Data" are selected, then tap "Clear Data."

2. Check Your Internet Connection: Ensure that your internet connection is stable. You can try switching between Wi-Fi and mobile data to see if that improves the loading issue.

3. Update Your Browser: Make sure that your browser is updated to the latest version. Updating can resolve various performance issues.

4. Try Incognito Mode: You can also try accessing Coingecko in incognito mode. This can help determine if there’s an issue with your browser settings.
- Open the browser and tap on the three dots.
- Select "New Incognito Tab" and navigate to Coingecko again.

5. Check Server Status: If none of the above steps work, it might be helpful to check if Coingecko is having any server issues. You can visit DownDetector here to see if other users are reporting similar problems.

If you’ve already tried some of these steps or if you are still facing issues after this, please let me know, and we can explore some advanced troubleshooting options together.

Are you satisfied with the solution I provided?

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