Hello! I understand you've noticed a payment accepted on your CIH account that you didn't authorize. Let's get to the bottom of this together.

To start, could you please confirm:
- Is this payment from your CIH bank account or credit card?
- Do you see the transaction in your CIH Mobile app or online banking?
- When was the transaction made, and do you recognize any details like merchant or date?
- Have you checked if someone with access to your account could have made this payment?

Once I have these details, I can guide you through checking your transaction history, securing your account, and if needed, the steps to report this unauthorized payment to CIH for investigation.

Meanwhile, here are basic steps for unauthorized payment situations on CIH:
1. Immediately review the transaction details in your Mobile app or online account.
2. Change your online banking password and PIN code to secure your account.
3. Contact CIH bank support to report the unauthorized charge and possibly block your card.
4. Monitor your account closely for any further suspicious activity.

If you like, I can walk you through each step on your Windows device and CIH WebKit browser environment. Let me know your transaction details or if you need help with the mobile app or online account access!

its on my CIH bank account i see it on my mobile app this transaction was made this last 3 days repetitivly and can you tell how to chek the apreil that have acces to my account

Thanks for sharing those details. Since you’re seeing repeated unauthorized transactions over the last three days on your CIH bank account via the mobile app, and you want to check which devices have access, here’s a clear plan:

### Step 1: Review Devices and Sessions with Access
Many banking apps offer a "Device Management" or "Active Sessions" feature where you can see devices logged into your account. On your CIH mobile app or web account:
- Log in securely.
- Look in the security or account settings for any "Logged-in Devices," "Active Sessions," or "Manage Devices" section.
- Review the list to see if there is any unfamiliar device or session logged in.
If you spot any device you don’t recognize, immediately remove or log it out.

### Step 2: Change Your Credentials
- Change your online banking password to a strong, unique one.
- Change or reset your mobile app PIN if applicable.
This prevents further unauthorized access.

### Step 3: Block or Freeze Your Card
Contact CIH bank customer service to:
- Block your card connected to the unauthorized transactions.
- Ask them to investigate repeated charges.
You can reach out via CIH’s official channels or email [email protected].

### Step 4: Report Unauthorized Transactions
Use the app or website to submit a dispute or call CIH support. Provide:
- Transaction details (date, amount, merchant).
- Mention the repeated nature over the last 3 days.
CIH will initiate an investigation and can refund if confirmed fraudulent.

### Step 5: Monitor Your Account Closely
Keep checking your account for unusual activity while the investigation is ongoing.

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If your CIH app or web account does not show a device management feature, customer service will help you terminate all active sessions for security.

Would you like me to help you navigate your CIH app on Windows WebKit to find these settings? Or do you want direct contact details for support?

Are you satisfied with this solution so far?