Hi! I see your BitVision app crashes just a couple of seconds after startup on your Android 10 device with WebKit browser. To help you best, could you tell me if this started happening recently, or after a particular event—like an app update or phone change? Also, have you tried any fixes so far, like restarting your phone or reinstalling the app?

While you get back to me, here are some common and effective steps we can try:

1. Clear the app cache and data:
- Go to your Android Settings > Apps > BitVision.
- Tap on Storage.
- Clear Cache first, then Clear Data (this will reset the app but won’t delete your account).
- Open the app again to check if it loads properly.

2. Reboot your phone:
Sometimes a simple reboot refreshes the app environment.

3. Check for app updates:
- Open Google Play Store.
- Search for BitVision.
- If there’s an update, install it.

4. Reinstall the app:
- Uninstall BitVision.
- Re-download it from the Google Play Store.
- This ensures a clean install which can fix corrupted files causing crashes.

If none of these work, the issue might be more complex like device compatibility or app permissions. I can guide you through checking app permissions or even looking at logs if you’re comfortable with that.

Let me know what you have tried and how it goes!

I cleared data Had to put email password back in and it booted up thanks

Great to hear that clearing the data and re-entering your email and password got the BitVision app running smoothly again!

Just to add a bit more context: when you clear app data, it removes all stored settings and login information, so you'll need to log back in. This is expected behavior and often helps to resolve issues like crashes or freezes by resetting the app’s environment. If you ever lose your password, there's usually a "Forget?" option on the login screen to recover or reset it3.

If you encounter any login problems after clearing data in the future—such as issues with account binding or device association—it could be related to security settings, since devices sometimes link strongly to specific accounts for privacy reasons. In those cases, checking the user manual or contacting BitVision support directly might help1 10.

Are you all set for now, or is there anything else you’d like help with?