Hi there! I’m Alice from Bazaart support. Sorry to hear your applications aren’t working. Could you please tell me a bit more about the problem? For example, are the apps crashing, freezing, not opening at all, or something else? Also, which devices and versions are you using for these apps?

Meanwhile, to get us started, here are some quick steps you might try on your Mac running OS X 10.15.7:

1. Restart your Mac. Sometimes a simple reboot clears up temporary issues.
2. Make sure your Bazaart app is updated to the latest version available on the Mac App Store.
3. Close other apps running in the background to ensure your system isn’t getting overloaded.
4. Open Bazaart and check if the problem persists.

If these don’t solve it, I can guide you further with more specific troubleshooting based on what you tell me. Does that sound good?

Freezing

Thanks for letting me know that Bazaart is freezing on your Mac. That definitely helps narrow it down. Before we go deeper, have you tried restarting your Mac and then opening Bazaart again? Sometimes a simple reboot can clear temporary issues.

Meanwhile, here’s a step-by-step checklist to help fix freezing:

1. Restart your Mac.
2. Make sure Bazaart is updated to the latest version available on the Mac App Store.
3. Check if your Mac has enough free memory/storage, as low memory can cause freezing.
4. Try clearing any cache or temporary files related to Bazaart if that option’s available — this can often resolve freezing.
5. Close other open apps to free up system resources.

If the freezing continues after this, we can try reinstalling the app or checking for any corrupted project files that might be causing the freeze.

Let me know what you’ve tried so far or if you want me to walk you through any of these steps in more detail! Also, if possible, does the freeze happen immediately on opening Bazaart, or when you perform specific actions? That info helps pinpoint the issue better.

For reference, Bazaart’s official help suggests similar steps here: https://support.bazaart.com/en/content/what-to-do-if-the-app-crashes-freezes